Bas Wolff (28)
Joined BigMile as a Customer Success Consultant in January 2021
What do you do at BigMile?
‘I started at BigMile as a Customer Success Consultant. In that role I was responsible for onboarding and support. During that time, I learned a lot about the importance of data availability and the variety within the logistics sector. I really enjoyed the customer engagement that came along with the job. As a product owner I am now closer to the development team, but also in close collaboration with customers and other stakeholders like marketing & sales. It is my job to identify the topics, set priorities in the product backlog, describe the items of the product backlog in user stories and create a product goal.
What do you like about your work at BigMile?
’Three of my favorite elements are united in this job: data, sustainability, and technology. I get to work on innovative products in a dynamic atmosphere. Right now, we are rebuilding the platform. I enjoy the variety, freedom and creativity that comes with the work. I also like that what I do is making a positive impact on the environment. It is very satisfying to see this new application come to life.’
How often do you go to the office and what is the first thing you do when you get there?
‘We recently moved into a bigger office. The current space makes it comfortable to work here and I like to come in around 3 days per week. I usually start the day getting coffee for Sven to help get him awake.
The office atmosphere is very important to me. I do like working hybrid though because it saves commuting time and doing small things in the household. You don’t have to take the entire day off anymore to get certain things done at home.’
If you had to teach someone else something, what would it be?
‘I recently acquired some basic construction skills on jobs around the house. I believe it is incredibly useful for anyone to have some do-it-yourself-skills, which I would happily teach to others. However, I’m not too sure about the quality of my skills. Teaching someone how to cook would probably be a safer bet. I am a big fan of Indonesian food. I can show how to make a decent rendang. My risotto is not too bad either.’
What superpower would you like to have?
‘To be able to teleport would seem very convenient. Going places without losing time to travel would be nice. Also, I could easily get great food around the world: a nice croissant for breakfast, some Argentinian empanadas for lunch and paella for dinner. Another plus would be that it avoids some emissions from air travel.’